> ## Documentation Index
> Fetch the complete documentation index at: https://docs.atllasx.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Test Call

> Hear the AI before launching your campaign.

Before launching a campaign, run a test call to verify the AI sounds natural, uses the right information, and handles the conversation correctly. Two test modes are available — pick the right one based on what you need to verify.

## Browser Test Call (fastest iteration)

Click **Call in browser** to connect directly through your microphone and speakers. No phone needed, no spam-flag risk, instant connection. Best for iterating on the call script, voice, and conversation flow.

1. In the **Test Call** step, click **Call in browser**
2. Allow microphone access when prompted
3. The call connects immediately

### What Browser Calls Don't Test

Some campaign features can't fire from a browser-based call. The portal shows an amber banner listing whichever of these are enabled on your campaign so you know to verify them via a phone test:

* **Follow-up SMS** — no real phone number means no SMS
* **Follow-up email** — gated on consent captured during a real call
* **Missed call follow-up email** — only fires for real missed calls
* **Call forwarding** — requires a real PSTN bridge
* **Warm transfer** — same as forwarding
* **Meeting scheduling SMS** (custom meeting link) — requires a real number to text

## Call My Phone (full feature test)

Click **Call my phone** to have the AI place a real call to a number you choose — typically your own.

1. Enter a phone number to call
2. Optionally enter a first name (the AI will use it to personalise the greeting)
3. Click **Call my phone**

You'll receive a call within a few seconds. The AI runs the full conversation flow including objection handling, follow-ups, and call forwarding. Use this mode to verify any feature listed in the "browser limitations" banner above.

<Note>
  Test phone calls come from a random number and may appear as spam to your carrier. Live campaigns dial from numbers that match your contact's area code to reduce this — so don't read too much into how a test call appears on your screen.
</Note>

## What to Listen For

* Does the AI introduce itself correctly with the right business name?
* Does it handle a common objection naturally?
* Is the voice clear and the pace comfortable?
* Does it reach the call to action appropriately?
* (Phone tests only) Did the SMS / email / forwarding behave as expected?

Make adjustments to your call details, call script, or voice settings and re-test until you are satisfied.

<Tip>
  Test with a real objection — say "I'm not interested" or "I don't have time right now." This is the most reliable way to verify your objection handling is working as intended.
</Tip>