> ## Documentation Index
> Fetch the complete documentation index at: https://docs.atllasx.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Managing Multiple Receptionists

> Run more than one AI Receptionist, each with its own number and settings.

You can run more than one AI Receptionist on a single account. Each receptionist has its own dedicated phone number and its own independent configuration — name, greeting, voice, language, call forwarding, FAQ knowledge base, voicemails, and call history. Use separate receptionists for different locations, departments, or brands.

## What's Independent Per Receptionist

Each receptionist keeps its own:

* **Name** — an optional label shown next to its number across the dashboard (see [Naming a Receptionist](#naming-a-receptionist))
* **Phone number** — every receptionist is provisioned with its own dedicated number
* **Settings** — greeting, voice, language, and call forwarding are configured separately
* **Inbox** — voicemails, transcripts, summaries, and call history belong to that receptionist alone
* **FAQ knowledge base** — see [FAQ / Knowledge Base](/docs/ai-receptionist/setup/faq-knowledge-base) for how Shared and receptionist-specific FAQs work

## Adding a Receptionist

<Steps>
  <Step title="Open the receptionist list">
    Select **AI Receptionist** in the sidebar to see every receptionist on your
    account.
  </Step>

  <Step title="Create a new receptionist">Choose **Add Receptionist**.</Step>

  <Step title="Reserve its phone number">
    Each new receptionist is provisioned with its own dedicated phone number.
    Search by area code and reserve a number — see [Phone Number
    Setup](/docs/ai-receptionist/setup/phone-number-setup).
  </Step>

  <Step title="Configure it">
    Set the name, greeting, voice, language, call forwarding, and FAQs for the
    new receptionist. These settings are independent of your other
    receptionists.
  </Step>
</Steps>

There is no cap on how many receptionists you can create. Each added number is billed — see [Billing](#billing) below.

## Listing and Opening a Receptionist

The receptionist list (**AI Receptionist** in the sidebar) shows every receptionist on your account, each labelled by its name (or number), plus an **All receptionists** entry for the account-wide view. Select a receptionist to open its focused view, where tabs give you that receptionist's **Voicemail**, **Knowledge Base**, and **Settings**. The receptionist's name at the top of the page is a dropdown — use it to jump straight to another receptionist (or to **All receptionists**), or use the **Receptionists** back link to return to the list.

To work across receptionists at a glance, use the account-wide section pages instead — see [Account-wide vs Per-Receptionist Views](#account-wide-vs-per-receptionist-views).

## Naming a Receptionist

Open a receptionist's **Settings** and set its **Name** (for example, "Front Desk" or "Chicago Office"). The name appears next to the number everywhere — the receptionist list, the scope dropdown on the Voicemail, Knowledge Base and Settings pages, and per-voicemail labels. Leave it blank to fall back to the phone number.

## Account-wide vs Per-Receptionist Views

Every **Voicemail**, **Knowledge Base**, and **Settings** page carries the scope it's showing as its heading — either **All receptionists** or a single receptionist's name. The heading is a dropdown:

* **All receptionists** shows the account-wide view — every receptionist's voicemails, your Shared FAQs, or your account settings.
* Picking a **receptionist** scopes the page to that one — its voicemails, its own FAQs, or its settings — staying on the same section.

This is the quickest way to compare or manage across receptionists. The account-wide view is also reachable from the **All receptionists** entry at the top of the receptionist list.

## Deleting a Receptionist

Delete a receptionist from the **Receptionists** list. Deleting releases its phone number and decrements your billing.

<Warning>
  Deleting a receptionist is permanent. Its phone number is released back to the
  carrier and cannot be recovered, and the receptionist's voicemails,
  transcripts, and call history are removed.
</Warning>

When you delete your **last** receptionist, your AI Receptionist subscription is cancelled.

## Billing

Billing scales per receptionist:

* **Each added number is billed.** Every receptionist you create adds its own dedicated number to your bill.
* **No cap.** You can add as many receptionists as you need; each one is billed.
* **Per-user.** Whoever creates a receptionist pays for it on their own subscription and payment method.
* **Deleting decrements billing.** Removing a receptionist releases its number and reduces your bill accordingly. Deleting your last receptionist cancels the subscription.

See [Credits & Billing](/docs/ai-receptionist/credits-and-billing) for how call credits work.