Skip to main content
Before launching a campaign, run a test call. It checks that the AI sounds natural, uses the right information, and handles the conversation correctly. Two test modes are available. Choose the right one based on what you need to check.

​
Browser test call (fastest iteration)

Click Call in browser to connect directly through your microphone and speakers. No phone needed, no spam-flag risk, instant connection. Best for iterating on the call script, voice, and conversation flow.
  1. Click Call in browser in the Test Call step
  2. Allow microphone access when prompted
The call connects immediately.

​
What browser calls do not test

Some campaign features cannot fire from a browser-based call. The portal lists whichever of these you turned on for your campaign in an amber banner. Check those features with a phone test:
  • Follow-up SMS: no real phone number means no SMS
  • Follow-up email: gated on consent captured during a real call
  • Missed call follow-up email: only fires for real missed calls
  • Call forwarding: requires a real bridge to the public switched telephone network
  • Warm transfer: same as forwarding
  • Meeting scheduling (custom meeting link): requires a real number to text

​
Call my phone (full feature test)

Click Call my phone to have the AI place a real call to a number you choose, typically your own.
  1. Enter a phone number to call
  2. Enter a first name if you want the AI to personalize the greeting
  3. Click Call my phone
You will receive a call within a few seconds. The AI runs the full conversation flow including objection handling, follow-ups, and call forwarding. Use this mode to check any feature listed in the “browser limitations” banner above.
Test phone calls come from a random number and may appear as spam to your carrier. Live campaigns dial from numbers that match your contact’s area code to reduce this. Do not read too much into how a test call appears on your screen.

​
What to listen for

  • Does the AI introduce itself correctly with the right business name?
  • Does it handle a common objection naturally?
  • Is the voice clear and the pace comfortable?
  • Does it reach the call to action appropriately?
  • (Phone tests only) Did the SMS / email / forwarding behave as expected?
Make adjustments to your call details, call script, or voice settings and re-test until you are satisfied.
Test with a real objection. Say “I am not interested” or “I do not have time right now.” This is the most reliable way to check your objection handling works as intended.