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Background office ambiance adds a faint layer of office sounds — keyboard typing, distant conversation, ambient noise — to your AI calls. This makes the call environment feel more human and less like an automated system.

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Enabling Ambiance

In the campaign Options step, toggle Background Office Ambiance on. There’s nothing to configure beyond the toggle — the ambient layer is mixed in at a fixed level designed to be subliminal rather than noticeable.

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When to Use It

Ambiance is most effective when:
  • Your target audience is accustomed to speaking with business professionals in office settings
  • You want to reduce the “robotic” perception of AI calling
  • Your voice selection is realistic and conversational
It is less useful for campaigns targeting consumers at home or in informal settings, where office sounds may seem out of place.