Choose Settings in the sidebar. The page separates personal details, product preferences, and billing into tabs.
Public profile
Use Public Profile to update your photo, first name, last name, email address, and phone number.
These details identify you in AtllasX. They do not change a receptionist’s optional name or dedicated phone number.
Account
Use Account for your broader account settings. The available sections include contact information, your review link, and text-message preferences.
You can also start a password reset or permanently remove your account from this tab.
Password resets from the AtllasX mobile app send an AtllasX email. Its reset link opens the AtllasX portal.
Account removal is permanent. Confirm the scope before you continue,
especially when you own team resources.
AI Calling
Use AI Calling for account-wide calling settings. Campaign-specific scripts, voices, options, and schedules remain in each campaign.
Set account defaults
These values provide defaults across your AI Calling workspace:
Click Save Changes after updating these settings. Existing campaign-specific values continue to take priority.
Connect email and calendar
Use Email & Calendar to connect Google Calendar or Outlook Calendar. One authorization connects email sending and calendar booking for that provider.
Choose the active calendar provider when more than one connection is available. Each team member should connect the account used for their own campaigns.
Subscription
Use Subscription to review subscription status and open the billing portal. Available controls depend on the current subscription state.
The billing portal handles payment methods, invoices, and subscription changes. Return to AtllasX after you finish the billing action.
Account owners manage the plan and billing relationship. Team members should ask the owner before requesting a subscription change.
App Store subscriptions
Subscriptions bought through Apple App Store or Google Play show a management card for that store. Use its link to open the store settings.
AtllasX cannot cancel or change a store subscription for you. Manage each subscription on the platform where you bought it.
You can have subscriptions from more than one platform. The page shows a separate management card for each platform.
Credits
AtllasX uses credits for calls. The exact charge and refund rules depend on the calling product and outcome.
Your monthly allotment resets on the billing-cycle date. Unused credits do not carry over.
Click Buy Credits at the bottom of the sidebar for a one-time top-up. AtllasX adds the credits after payment completes.
See AI Receptionist credits and billing and AI Calling credits and billing for outcome rules.
Payment problems
The billing portal lets you replace the saved payment method. Stripe processes subscription payments and retries eligible charges after an update.
AI Receptionist shows a separate banner after a failed automatic top-off. Use its payment action to attach or replace a card.
Receptionist billing
AI Receptionist billing changes when you add or remove dedicated numbers. Each receptionist also uses the account’s shared credit balance.
Open AI Receptionist, choose All receptionists, then choose Settings for shared credit and subscription controls.
See AI Receptionist credits and billing for product-specific details.