How Credits Are Used
AI Calling deducts one credit per connected call. A call is considered connected the moment the other end picks up (whether a person or voicemail). Calls that don’t reach a successful conversation — statuses Failed, Cancelled, or DNC (filtered out by Do Not Call list) — are refunded automatically.| Outcome | Credits Used |
|---|---|
| Answered — full conversation | 1 |
| Answered — contact hung up immediately | 1 |
| Missed — voicemail left | 1 |
| Missed — no voicemail | 1 |
| Failed to connect (status: Failed) | 0 — refunded |
| Cancelled before connection | 0 — refunded |
| Filtered by DNC list | 0 — refunded |