Choose Receptionists to see every AI Receptionist available to your account.
Each row shows the receptionist name or phone number and its active state. Open the row to work with that receptionist.
Each receptionist has independent settings and records. These include its greeting, voice, language, forwarding, knowledge base, voicemail, transcripts, and call history.
Use separate receptionists for different locations, departments, or brands.
Add a receptionist
Choose Add receptionist and complete the setup wizard. Each receptionist receives a dedicated inbound phone number.
Adding a receptionist can change your subscription billing. Review the payment information before launch.
There is no fixed limit on the number of receptionists. AtllasX bills each dedicated number to the subscription that created it.
Use the list actions
The list provides actions that apply to the chosen receptionist:
- open its Voicemail, Knowledge Base, and Settings.
- copy the dedicated phone number.
- review whether it is active or inactive.
- remove the receptionist.
Use All receptionists to open combined voicemail, shared knowledge, or account-wide settings.
Name a receptionist
A receptionist name is optional. Use names such as “Front Desk” or “Toronto Office” to distinguish several numbers.
- Open the receptionist.
- Choose Settings.
- Edit Name under Basic Configuration.
- Choose Save to keep the change.
Choose Discard to restore the saved value. Save a blank field when you want AtllasX to use the phone number as the fallback label.
The Save and Discard actions appear after the name changes. A name can contain up to 60 characters.
Switch scope
The scope control on Voicemail, Knowledge Base, and Settings can show one receptionist or All receptionists.
The single-receptionist scope shows its calls and configuration. The account-wide scope combines calls or shows shared settings for all receptionists.
Delete a receptionist
Use the row action to delete a receptionist. AtllasX releases its phone number and reduces the related subscription charge.
Delete only when your team no longer needs the number or records. Deletion is permanent. You cannot recover the number. AtllasX also deletes its voicemail, transcripts, and call history.
