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Revenue Recovery connects your existing billing provider — Stripe, RevenueCat, or both — to AI Calling. From then on, whenever one of your customers cancels a subscription, Atllas calls them within about a minute to understand why — and, if you’ve set up a win-back offer, to try to save the subscription on the spot. If the customer accepts, the discount is applied directly to their subscription in your own billing account.
Revenue Recovery works with a billing account you already administer. It doesn’t create a new Stripe or RevenueCat account for you — it connects to the one you use today.

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How It Works

  1. You connect your billing provider from the Integrations page — connecting is all that page does; everything you configure afterwards lives on the Revenue Recovery Workflows page. See Connecting Stripe or Connecting RevenueCat
  2. Atllas creates a cancellation recovery workflow for you, using your existing call settings (script tone, voice, and so on), and points you at Workflows to review it. See Creating a Workflow
  3. When a customer cancels their subscription (and their access hasn’t ended yet), Atllas calls them within about a minute
  4. If they accept your win-back offer, Atllas un-cancels the subscription and applies the discount — visible in your billing dashboard right away
  5. If they decline, or don’t pick up, the cancellation proceeds as normal and nothing changes in your billing account
  6. Every call, and the revenue it recovers, is tracked in Analytics

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Requirements

  • A Stripe account you administer with subscription billing already set up, or a RevenueCat account for App Store / Play Store subscriptions
  • Customers need a phone number on file with your billing provider — customers without one aren’t called. See Phone Numbers
  • Only voluntary cancellations trigger a call. Subscriptions that lapse because a payment failed are not included, since a call can’t fix a billing problem
  • At most one call per cancellation
Customers whose subscription cancels immediately (rather than at the end of the billing period), or whose trial lapses straight into cancellation, are called too — see Resubscribe Links, which works a little differently since there’s no active subscription left to simply un-cancel.

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Pricing

Every recovery call counts as a normal AI Calling call and uses one calling credit, the same as any other campaign call. On top of that, Atllas takes a recovery fee on revenue it recovers for you — 20% of what’s recovered, set by your Atllas plan and shown on your connected provider card on the Integrations page.

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Where Everything Lives

Revenue Recovery has its own section in the portal sidebar with four pages:
  • Recovery Analytics — the report: revenue recovered, the recovery funnel, why members leave, and the proof behind each save. See Analytics
  • Workflows — one recovery workflow per connected provider, each showing its win-back offer, its triggers, its live status, and its results at a glance. See Creating a Workflow
  • Activity — the log of every member enrolled in a recovery workflow, newest first. See Activity Log
  • Inbound Settings — your recovery callback number and how it’s answered. See Inbound Settings