Skip to main content
AI Receptionist answers inbound calls to an AtllasX number 24 hours a day, 7 days a week. It can answer questions, capture details, send follow-ups, transfer calls, and create bookings. After a call, AtllasX stores the available recording, transcript, summary, status, and lead warmth in Voicemail.

​
Create your receptionist

Choose Receptionists under AI Receptionist. The portal starts the setup flow automatically when the account has no receptionist. The wizard offers a live demo before configuration. Call the number shown for your country and try the suggested questions. The configuration steps are:
  1. Greeting for basic identity, greeting, and industry.
  2. Voice for language and voice choice.
  3. Actions for notifications, texts, booking, transfers, and keypad behavior.
  4. FAQs for a knowledge base or custom prompt.
  5. Number for the dedicated inbound phone number.
  6. Review for the complete configuration, payment method, and automatic top-off.
Choose Launch AI Receptionist Agent after the review is complete.

​
Caller experience

The receptionist opens with your greeting and follows the chosen language, voice, knowledge, and call-handling rules. It can answer from FAQs or a custom prompt. A configured action can send a text, create a booking, or transfer the caller. The AI can classify the caller as hot, warm, cold, dead, or unknown. Use that warmth as a review aid, not a final business decision.

​
Receptionist workspace

Open one receptionist to use these sections:
  • Voicemail for inbound call records, recordings, transcripts, summaries, and lead warmth.
  • Knowledge Base for shared or receptionist-specific FAQs and a custom prompt.
  • Settings for identity, voice, actions, number, automatic top-off, and billing.
Choose All receptionists for combined voicemail, shared knowledge, and account-level settings.

​
Multiple receptionists

Create several receptionists for different locations, departments, or call flows. Each receives its own phone number and configuration. See Manage receptionists for list actions and billing behavior. Continue with greeting and voice, or learn how to review transcripts and summaries. See credits and billing before launch.