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Access AI Receptionist settings from AI Receptionist → Settings in the sidebar.

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Greeting

Update the greeting message your receptionist uses to open every call. See Greeting & Voice for guidance on writing an effective greeting.

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Voice

Change the voice your receptionist uses by picking from the available voices. Each entry has a Preview button so you can hear a sample before selecting. Switching voices takes effect on the next call. Voice selection is the only voice control on AI Receptionist — there are no Speech Rate, Stability, or Similarity Boost adjustments. If a voice doesn’t suit your business, swap to a different one rather than tuning the current one.

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Language

Choose the language your receptionist speaks. The selection drives both the speech-to-text transcriber and the system prompt the AI follows on each call. Supported languages include English, Spanish, and a Multilingual mode that lets the AI handle calls in multiple languages dynamically (useful when callers may speak any of several languages). Additional language options include Arabic, Bulgarian, Chinese (Mandarin), Croatian, Czech, Danish, Dutch, Filipino, Finnish, French, German, Greek, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Swedish, Tamil, Turkish, Ukrainian, and Vietnamese.

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Industry

Set your industry so the AI has contextual awareness about your business type. The industry choice directly changes the system prompt sent to the AI — terminology, expected caller patterns, and response style all adapt. For example, an Insurance agent is referred to as a “professional” while a Real Estate agent is referred to as an “agent.” Available industries:
  • Residential Real Estate
  • Commercial Real Estate
  • Property Management
  • Technology / Software Sales
  • E-commerce Sales (general outbound)
  • Medical Technology Sales
  • Insurance
  • Financial Services
  • Healthcare / Dental / Medical
  • Legal Services
  • Home Services
  • Automotive
  • Hospitality and Travel
  • Education and Tutoring
  • Marketing and Advertising
  • Recruitment and Staffing
  • Telecom and Utilities
  • Gym and Fitness
  • Other

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Phone Number

View your assigned phone number. To request a new number or initiate a port, contact support from this page.

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Auto Top-Off

Configure automatic credit top-off so your receptionist never stops answering calls due to a low balance:
  1. Enable Auto Top-Off
  2. Set the balance threshold that triggers a top-up
  3. Set the amount to add each time
Your payment method on file is charged automatically when the threshold is reached.

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Notification Email

Toggle email notifications on or off to control whether you receive a summary email after each call. Notification emails are sent to the address associated with your Atllas account.