Receptionist settings
Choose one receptionist for its own configuration.Basic configuration
Use Name for an optional dashboard label. Edit the field, then choose Save or Discard. A blank saved name makes the phone number the fallback label. The field accepts up to 60 characters. Update the greeting and industry in the same section. Save or discard each changed area with its visible controls.Voice and personality
Choose the language and voice for this receptionist. Preview a voice before you save it. The voice choice takes effect on the next call. AI Receptionist does not provide speech rate, stability, or similarity controls. The chosen language controls transcription and the instructions used during calls. Available languages are:- English, Spanish, and Multilingual.
- Arabic, Bulgarian, Chinese (Mandarin), Croatian, Czech, Danish, Dutch, and Filipino.
- Finnish, French, German, Greek, Hindi, Hungarian, Indonesian, Italian, and Japanese.
- Korean, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, and Swedish.
- Tamil, Turkish, Ukrainian, and Vietnamese.
Multilingual detection is less accurate than choosing one language.
Industry
The industry changes the AI instructions, terminology, expected caller patterns, and response style. Available choices are:- Residential Real Estate, Commercial Real Estate, and Property Management.
- Technology/Software Sales, E-commerce Sales, and Medical Technology Sales.
- Insurance, Financial Services, Healthcare/Dental/Medical, and Legal Services.
- Home Services, Automotive, Hospitality and Travel, and Education and Tutoring.
- Marketing and Advertising, Recruitment and Staffing, Telecom and Utilities, and Gym and Fitness.
- Other.
Call handling
Configure supported actions, including:- email notifications after calls.
- a consent-based follow-up text.
- direct calendar booking.
- call forwarding and an optional warm transfer.
- keypad behavior when the receptionist must navigate a phone menu.