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Each AI Receptionist needs a dedicated AtllasX phone number. Callers use that number to reach its configured inbound experience.

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Reserve a number

Open the Number step in the setup wizard. For a United States number, search with the available area-code control. For other supported countries, use the location controls shown by the portal.
  1. Enter an area code or use the available location controls.
  2. Click Search.
  3. Choose a number from the results.
  4. Click Next.
  5. Finish the wizard and open Review.
  6. Click Launch AI Receptionist Agent.
AtllasX reserves and assigns the number at launch.

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Publish the number

After launch, copy the number from the receptionist list or its settings. Add it to the business channels that should reach this receptionist. Test the published number from an outside phone. Confirm the greeting, knowledge, and call-handling actions before you direct customers to it.

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Use an existing business number

The setup wizard assigns a number from its available inventory. It does not provide a number-porting workflow. You cannot connect a number from another carrier directly to AI Receptionist. When you must keep an existing public number, configure forwarding with its current carrier. Forward it to the receptionist number that AtllasX assigned.

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Multiple numbers

Each added receptionist receives a different dedicated number. Use an optional receptionist name to distinguish the numbers in the portal. There is no fixed number of receptionists. AtllasX provisions and bills each dedicated number. Adding or removing a receptionist can change billing. See Manage receptionists before you remove a number.