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Campaign pacing controls how quickly AtllasX works through the contact list. Scheduling controls when calls can begin.

Set the pace

Choose the daily call limit that fits your team and follow-up capacity. A lower limit spreads the campaign across more days. The estimate uses the current contact list and calling rules. Contacts with several phone numbers can create more possible attempts. For example, 70 contacts with up to 4 numbers can create from 70 to 280 possible attempts. Invalid numbers do not use the daily limit. A limit of 200 can still produce up to 200 valid attempts that day. The limit counts attempts that reach the carrier, not uploaded contacts. Answered, missed, declined, and connected failures count toward it. Malformed, invalid, or unreachable numbers do not consume a daily slot. AtllasX moves to the next contact. Use a daily limit to control credit use, match team follow-up capacity, or avoid a sudden calling surge.

Understand the completion estimate

Without a daily limit, AtllasX estimates the time needed for the remaining attempts. The launch review and active campaign can show it. The estimate includes the shared queue backlog. It does not count your own queued calls twice. Campaigns with fallback numbers usually show a range. The lower end assumes each contact answers the first number. The higher end assumes AtllasX must try every supplied number. A single-number list can show one value instead. Queue activity and call outcomes can change this estimate. When queue data is unavailable, AtllasX uses a best-case estimate. A campaign with a daily limit shows estimated completion in days. Its range uses both contact count and possible phone attempts.

Set calling windows

Choose the active days and the allowed start and end times. AtllasX uses the contact’s local time when it can determine that timezone. Calls wait outside an allowed window. A queued campaign can therefore remain idle even though the campaign itself is active. The suggested high-answer window is 9:00 AM to 1:00 PM, with a peak near 10:00 AM. You can change these hours. AtllasX does not dial before 8:00 AM or after 9:00 PM in the contact’s local time. New campaign pacing starts with weekday windows from 9:00 AM to 1:00 PM. Change or remove those defaults as needed. Each active day can use different hours. Choose Add window when one day needs more than one calling period. Choose Apply to all days to copy one day’s windows to every active day. Removing a day’s final window makes it inactive. The daily limit applies across all windows for that day. It is not a separate limit for each window. AtllasX releases a limited day’s allowance across its available window time. An early window cannot consume the entire daily allowance. A day without a daily limit is not paced. AtllasX works through eligible contacts as quickly as queue capacity allows. The campaign timezone is a fallback for phone numbers without a detected timezone. AtllasX otherwise uses each contact’s local timezone. Make each window long enough for the chosen volume. Local calling laws and consent rules remain your responsibility.

Choose launch timing

Without pacing, choose Send Immediately or Schedule for Later. A scheduled campaign remains editable until launch processing begins. With pacing on, choose Activate Now or Schedule Activation. Calling windows still control when attempts can occur. Review the time and timezone before you confirm a scheduled launch. While a campaign waits for a window, its row can show the next start and a countdown. It changes to Starting… as work begins. The campaign row uses your local timezone. The delivery schedule shows the configured calling-window timezone separately.

Review the launch

The final step summarizes:
  • dialable contacts and possible call attempts.
  • the chosen voice, language, script, and options.
  • the schedule and launch timing.
  • estimated credit usage.
  • paid add-ons, including an optional national Do Not Call registry check.
  • internal Do Not Call exclusions.
AtllasX removes internal Do Not Call numbers before it calculates the dialable total. Open the preview to inspect affected contacts.

Resolve a credit shortfall

The launch control shows a shortfall when the campaign needs more credits than the account has available. Use the purchase flow to add credits or update the payment method. Return to the launch summary after the balance refreshes. See AI Calling credits and billing for call-attempt charging and account controls.

Launch the campaign

Confirm the payment method and final settings, then use the launch action. AtllasX opens the campaign after it accepts the request. Watch its state on Campaigns. Use Recipients, Summary, and Results to follow progress.

Stop a campaign

AtllasX does not pause and resume a running campaign. Use Cancel to stop its remaining work. Cancellation is permanent. Calls already in progress can finish, and completed results remain available. Duplicate the cancelled campaign when you need to call eligible contacts in a new campaign.