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Turn on Leave Voicemail when the campaign should leave a message after it detects voicemail. New campaigns can start with this option on and a generated message. Review the message before launch. AtllasX generates the first draft from your call details and script. You do not need to write a message before testing.

Write the message

Keep the voicemail short and identify the represented business. Give the contact one clear next step. Do not add instructions that conflict with the campaign script or follow-up settings. Include a callback detail only when your team can monitor it. You can use the generated draft, replace it with your own text, or choose Regenerate with AI. Regeneration replaces the current message. AtllasX reads the saved message verbatim for every voicemail. The message does not support contact-specific variables.

Turn voicemail off

Turn off Leave Voicemail when the campaign should end without a recorded message. The result can still show a missed outcome. When this option is off, AtllasX ends the call after it detects voicemail.

Test detection

Use a phone test when you need to test voicemail behavior. A browser test cannot reproduce a carrier voicemail system. Leave the phone unanswered and review the campaign result after the test. Confirm that the message sounds complete and uses the expected voice.

Write an effective voicemail

  • Keep the message under 30 seconds.
  • State your name, company, and one clear reason for calling.
  • Include a callback number or another next step.
  • Use conversational language that matches the live-call script.