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Use an outbound Zapier integration to send call results to another app automatically. For example, update your customer relationship manager (CRM) with call outcomes. You can also add qualified leads to email sequences, or log data to a spreadsheet.
This no-code integration is perfect for non-technical users. If you are a developer and need more control or custom functionality, check out Custom webhooks.
Zapier is free to get started. More complex automations may require a paid Zapier plan. Those include multi-step Zaps, premium app connections, and higher task volume. See Zapier’s pricing for current tiers.
You do not need to create an outbound webhook manually for Zapier. When you set up an outbound Zapier integration, hyzl creates an outbound webhook automatically. It labels the webhook Managed by zapier in your integrations list. The Custom outbound webhook card on the Integrations page is only for custom webhooks.

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Quick setup with Zapier Copilot

Zapier Copilot can scaffold the Zap from a natural-language description. This is the fastest way to forward call results into any app.

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1. Open Zapier and prompt Copilot

In Zapier, click Create → Zap and open Copilot. Describe what should happen after each call completes. For example, for HubSpot:
When I receive a “Call Finished” trigger from hyzl, find the matching contact in HubSpot by phone number. Then create a call engagement.
Copilot will scaffold a Zap with a hyzl → Call Finished trigger and a HubSpot action.

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2. Connect your hyzl account

In the trigger step, click Connect and authorize Zapier to access your hyzl data.

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3. Send a sample payload

Run a test call in hyzl. Once it completes, Zapier receives the result and the trigger step populates with real fields you can map. Until Zapier sees a real payload, the field picker in later steps will be empty.

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4. Configure the action and turn it on

In the HubSpot step, Copilot will pre-fill mappings using the call data. For a call engagement on a HubSpot contact, the typical mapping is:
  • Search by: call.recipient.phoneNumber
  • Engagement Type: Call
  • Engagement Body ← call.summary
  • Call Recording URL ← call.recording
  • Call Duration ← call.duration
Check the mappings. Click Test step. Turn the Zap on.

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Manual setup

If you prefer to build the Zap by hand:
  1. Create a new Zap in Zapier
  2. Choose hyzl as the trigger app
  3. Choose the Call Finished trigger
  4. Authorize Zapier to access your hyzl data
  5. Choose the action that sends the data to the app you want (e.g. “Create Deal in HubSpot”)
  6. Map the call results to your target app’s fields
  7. Test your Zap
  8. Turn the Zap on

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Available data fields

The outbound integration fires once per call (event type call.finished) with a JSON payload identical to the custom webhooks outbound payload. The following fields are available to map in your Zap: Call Transcript The full transcript is available as an array of turns. Each turn has: AI Analysis Contact Campaign Event metadata Update CRM with Call Results
Trigger: Call Finished → Action: Update Contact in HubSpot/Salesforce
Map: call.summary, call.analysis.lead_warmth, call.recording Create Follow-up Tasks
Trigger: Call Finished (filtered by call.analysis.lead_warmth = hot) → Action: Create Task in Asana/ClickUp
Map: call.recipient.firstName, call.summary Log to Spreadsheet
Trigger: Call Finished → Action: Add Row to Google Sheets
Map: All call data for reporting and analysis

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Filter results

Use Zapier’s Filter step to route different call outcomes to different actions:
  • Hot leads → Create high-priority task
  • Warm leads → Add to nurture sequence
  • Cold / Dead leads → Update CRM status only
  • Missed calls → Schedule retry

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Tips

  • Use filters to handle different call outcomes differently
  • Set up error notifications in Zapier to catch integration issues
  • Test with a few completed calls before scaling up
  • Consider multi-step Zaps for complex workflows