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Call Logs is the complete history of every call your campaigns have made, gathered into a single searchable list — so you no longer have to open each campaign to find a call. Open it from Call Logs in the AI Calling sidebar, or jump to it from the Open call log button on the Dashboard. The list reflects real call data and spans all of your active campaigns, so a number you recognise will surface no matter which campaign it came from. Calls from campaigns you’ve archived are hidden — archiving a campaign removes it (and its calls) from Call Logs, the campaign filter, and the Dashboard metrics.
Access scope: If you’re a solo user or team member, you see calls from your own campaigns. If you’re a team owner, you see calls across all team members’ campaigns.

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Reading the List

Each row is one call. The columns are:
ColumnWhat it shows
ContactThe contact’s name (or “Unknown”), with their phone number below
CampaignThe campaign the call belongs to — click it to open that campaign
StatusThe outcome of the call (see the statuses below)
WarmthHow interested the contact was — Hot, Warm, or Cold
DurationHow long the call lasted
DateWhen the call was placed

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Call Statuses

StatusMeaning
AnsweredThe contact picked up and spoke with the AI
CallingThe call is currently active
WaitingThe call is queued but hasn’t been placed yet
RetryingA follow-up attempt is being made
MissedNo one picked up
FailedThe call could not connect
CancelledThe call was cancelled before it connected
DNCThe contact is on the Do Not Call list and was skipped

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Searching and Filtering

A row of controls above the list lets you narrow down to exactly the calls you want:
  • Search — type a name or phone number to find a specific contact.
  • Campaign — limit the list to a single campaign (defaults to All campaigns). Start typing to search the list by name; only your active (non-archived) campaigns appear.
  • Status — show only one outcome, such as just Answered or just Missed (defaults to All statuses).
  • Warmth — tap the Hot, Warm, and Cold chips to show only those leads. You can combine them to see, for example, both hot and warm leads at once.
  • Date range — pick a From and To date to focus on a specific window of time.
Filters stack together, so you can combine them — for instance, all Hot leads from a single campaign in the last week. The total count at the bottom of the list updates to reflect whatever you’ve filtered to.
Call Logs is a read-only history for finding and reviewing calls. To act on a specific result — play the recording, read the transcript, work through action items, or override the lead warmth — open the call from inside its campaign. See Call Results & Transcripts.

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Next Steps

Dashboard

See your headline metrics and call volume

Call Results & Transcripts

Review and action an individual call