Access scope: If you are a solo user or team member, you see calls from your own campaigns. If you are a team owner, you see calls across all team members’ campaigns.
Read the list
Each row is one call. The columns are:Call statuses
Each call ends in one of these statuses. hyzl never calls a contact on your Do Not Call (DNC) list.Search and filter
A row of controls above the list lets you narrow down to exactly the calls you want:- Search. Type a name or phone number to find a specific contact.
- Campaign. Limit the list to a single campaign (defaults to All campaigns). Start typing to search the list by name. Only your active (non-archived) campaigns appear.
- Status. Show only one outcome, such as just Answered or just Missed (defaults to All statuses).
- Warmth. Tap the Hot, Warm, and Cold chips to show only those leads. You can combine them to see, for example, both hot and warm leads at once.
- Date range. Choose a From and To date to focus on a specific window of time.
Call Logs is a read-only history for finding and reviewing calls. To act on a
specific result, open the call from inside its campaign. There you can play the
recording, read the transcript, work through action items, or override the lead warmth.
See Call Results & Transcripts.
Next steps
Dashboard
See your headline metrics and call volume
Call Results & Transcripts
Review and action an individual call

